Had some independant advice

from a man who works for Whole House Energy UEA. He spent a long while asking questions, looking at and making suggestions. It was good for him as he hadn't been in the buildings since they had been finished. He also made some very sensible suggestions (which my Dad liked) on how to improve energy efficiency within the bungalow down to bill payer level.

• Our summer heating light on the MVHR unit is continually on, unless that is the heating is actually switched off completely. Andrew said he would expect it to go off this time of year, at night especially, as the temperature outside has dropped and it is cooler than we would like/should be inside the bungalow the outside sensor should pick up on this and it should automatically switch to normal mode - it doesn't appear to be programmed correctly
• It also looks like the Thermostat is not reading correctly,there are two temperature readings the floor temperature and room temperature are reversed (mildly dyslexic) which made him question if it was working the right way around, as in seems to be chucking hot air out in summer when not needed and none in winter when it is needed. We also have the icons on the screen for both heating 'of'f', and heating 'on' simultaneously which is a contradiction in itself obviously(I photographed this one as doubted I would be believed)
• The time on the water cylinder is set wrong, and it couldn't be gauged if it is on a timer, and if not why not? How do we control? If not. is it possible to fit a timer to the water heater and use an economy night tariff, this would make it a much cheaper way to run the system and using washing machine, charging laptops, phones etc all on the economy tariff. Also gives the option of having a lone storage heater.
• Is it possible to add a 'Timer' on the towel rail? this may be enough additional heat to warm through the whole bungalow in winter, as I am sensitive to the cold having a  lack of mobility
• Maybe the speed of actual fan needs turning up, adjusting slightly he said it is possible it may not be set adequately. He did try and make some heat come through the bedroom filters but with no success
• Changing of the filter, the light is on constantly and although I have asked repeated for this to be done I have heard nothing (the council may need training in this as no one knows seems to have any idea what I am talking about) I am happy to do myself if someone shows me but the maintenance once yearly I may not manage....not sure how this will go, the last workman out to fit a kitchen hob tried to put a hole through the wall, it took a lot of persuading not to do so. One of many concerns is i can't watch workmen all the time when doing things.

Taking all these things into account and changing my tariff more regularly may have a difference so over the next year we will again monitor it. I have actually managed to hook up with some similar Social Housing builds in the UK now so if anyone else would like to compare information who hasn't already been in contact then please feel free to message me.